I’ve had some bad luck with very minor accidents. Less than 10 miles per hour, when I was using my car for work. Only once was another vehicle involved. It’s like pulling teeth to get a lower rate with Dale. Often it takes days to get a response and today he said he was “unwilling to do the hour’s worth of work to find out what my new insurance rate would be.” after an accident. I need this info because I need to plan my life financially. With him especially, but with State Farm in general, like someone else has said, it’s all about the money. There’s no human element and his emails don’t respond to my questions and he condescended me, except he said I was condescending him when he had infantalized me and not answered my questions as if they weren’t important. Find a different agent if you’re reading this. Doesn’t want to do what he’s paid for and he’s rude. Do better, Dale. After Dale’s response, I still stand by my review. Dale also contacted my new State Farm representative, who I am very happy with, to get them to drop me because of my honest review. That didn’t happen. Find someone else who will go the extra mile and really try to help in any way they can and have your best interest at heart no matter what. That’s my current agent.

Needed duplicate proof of insurance cards and James had them to me before we ended our phone call.

Very helpful and informative. Helped through my son's accident. Would higky recommend

Top notch, have taken care of me from renters insurance to home owners insurance and everything else you can think home. I will admit I still shop around, from time to time, as one should and no one has swayed me yet

I have been a customer of Dale Parker’s office for going on 20 years and would recommend him without hesitation. I use Dale as a resource. When i have had questions about my insurance or even how my property value is determined from an insurance standpoint, which is really useful when insuring your home, Dale was quick and thorough with an answer. He takes time to explain things and he periodically goes over my various policies and makes recommendations for any adjustments that I should consider. Everyone needs insurance but his office’s great customer service is a bonus!